Trailer insurance
[EDIT]
I am double posting this post here as well as in my trailer tent build thread, because I believe it to be of very general application to all our insurance policies - whether car, caravan/trailer, home, etc.
This details the changes I made to my trailer insurance. It had been insured as a standard box trailer with the RACV for 30+ years. With the purchase of the Oztrail Camper 6 and optional sun room, it now comes under a different category for insurance purposes. This involved cancelling the existing policy and issuing a new policy with a different policy number. The RACV arranged this last week when I notified them that the trailer tent had arrived.
As an aside, I was pleasantly surprised at the refund of the unused portion of the old policy. RACV pro-rated it to the last full month of cover, rather than charging me for the current full month of cover!
My no-claim bonus etc were also carried over to the new policy. The new policy costs about $20 p.a. more than the old one for more than double the sum insured.
They also didn't charge any kind of termination or re-insurance fee/s.
Good to see how things have changed for the better, and fairer, over the years!
[end edit]
After nearly an hour on the phone this morning, I managed to get the new camper-trailer insurance policy fixed up properly. It was only issued a week ago!
It pays to read the entirety of the Product Disclosure Statement ("PDS")
very carefully, and check how one's item is described on the actual policy document, and how that relates to the defined terms in the PDS ...
RACV had it described as a "camper-trailer" on the policy document, when that term in the definitions section of the PDS is defined as:
"
a low profile caravan with a wind-up roof and, most commonly, push-out bed sections at either end of the trailer"
A "tent-trailer" is defined as:
"
a box style trailer with a permanently attached, fully enclosed tent section that folds out and is supported by poles."
The definition of "touring caravan" states (in part) that:
"
A touring caravan includes a camper-trailer or tent-trailer if shown on your current Certificate of Insurance."
It wasn't ...
My current certificate of insurance described my set-up as:
"1982 Custom Folding Camper, 2 berth, 2.13m." and on the front of the document as "Caravan" (= the trailer part!) and "Annexe" (= the Oztrail Camper 6 and all its components and the optional sun room). All of this is completely inaccurate!
This would bring it under the definition of "camper-trailer" above, at best. IOW, it would not have been insured at all!
All fixed now, including having the old policy number included on the new (replacement) policy. The latter adds formal continuity, as my trailer has been insured with them (RACV) for over 30 years as a box trailer, and I have never had any kind of claim on that policy. I don't want to have to prove this chain of events in court, should anything ever come to that. Much easier if all the relevant policy numbers are recorded on the current policy document ...
The re-issued policy document will include the proper description as "tent-trailer" and will include all the various components by brand and company description in the detail section on the rear of the policy document.
The old policy number also includes a history of the repairs/replacements and modifications made to the trailer over a period of around 18 months.
As I said - it pays to read the policy document and the PDS very carefully, even if it is a right royal PITA!