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  #11  
Unread 24th February 2013, 03:54 AM
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The exact same reason I drive 1 hour to go to Boxer Service in Brendale Qld.
Work is done to order or Service Schedule and anything they find outside of that, Andrew or Belinda will ring to tell you and get your confirmation before going ahead.

I couldn't be happier with their work.
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Last edited by Kevin; 25th February 2013 at 04:03 PM.
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  #12  
Unread 24th February 2013, 04:19 AM
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Thanks for the feedback everyone, it's all very much appreciated

I've done a bit of asking around & it looks like I've found my new mechanic He's close to home (walking distance & 1.5km's away) & comes with a fantastic reputation.
I also understand he is very reasonable price wise too

It's funny you know, I've driven past him a million times & never gave him a 2nd thought Funnier still, I just happened to get my pink slip off him last time round & was actually impressed with the amount of cars he had in & was working on

I'll give him a go the next time I need anything done & report back then.

Regards
Mr Turbo
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  #13  
Unread 24th February 2013, 04:35 AM
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Good stuff, Mr T.

I know what you mean.

There's a guy around the corner from us here who has a very good reputation and seemed a very nice bloke when I called in there after I saw him rescuing a baby bird on the road (!) and had a chat for a while.

If Ross ever stops being in business for any reason, I would have no qualms going to him, or Mentone Subaru, for that matter.
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  #14  
Unread 24th February 2013, 08:19 AM
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Quote:
Originally Posted by mr turbo View Post
I'll give him a go the next time I need anything done & report back then.
Sorry to hear this, what a bunch of ups!!!

Mr. T., might it be worth your while to bring your car to this new guy with the work order from the previous (lack of) work and have him double check everything on it??? Especially the timing belt, water pump, and cam seals.
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  #15  
Unread 24th February 2013, 02:53 PM
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You must be pretty fed up with that Mr T, especially when you have trusted then with some major jobs!!

I had a similar thing with my Foz a couple of years ago when I had the clutch replaced. Got the car home and had a little look around , only to find;
- gearbox oil was below minimum
- O2 sensor plug not plugged in and dangling down real close to the driveshaft
- exhaust manifold stud missing and thread all chewed up in the hole.

I rang and wrote to them, but with no real apology. They did offer to check it over, but I didn't trust then to even do that after what I had found.

Same as others have said, I now use a local guy for any jobs I can't or don't want to tackle.

Hope you have better luck from now on!!
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  #16  
Unread 24th February 2013, 06:58 PM
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Quote:
Originally Posted by subyroo View Post
The exact same reason I drive 1 hour to go to Boxer Service in Brendale Qld.
Work is done to order or Service Schedule and anything they find outside of that, Andrew or Belinda will ring to tell you and get your confirmation before going ahead.

I couldn't be happier with their work.
Same here Subyroo. They're fantastic - helpful, honest and knowledgeable and they seem to know their subarus like no-one else. I've nearly always had mine serviced at Wippels in Toowoomba and been reasonably happy but a few little incidents lately have left me wondering amd the top experience I had with Boxer Service when deleting the secondary air-pump and the fact my brother takes his Forester there and has nothing but praise for them (and you could get no-one who could be more cynical about service people than him) means that I'm going well out of my way to use them for the next 2 services at least. They're the big ones with the replacement spark plugs and then the 250k with timing belt, water pump and pulleys etc. I don't want any work experience monkey touching it for them.
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  #17  
Unread 24th February 2013, 07:17 PM
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Mr T, I had always experienced good service from Subaru in Canberra, so when I moved to Brisbane & was in need of a major service... including timing belt, I knew I needed to take my car to a specialist, asked the only person in Brisbane that had a Subaru so took it to the Subaru dealer he used.

The bill was close to $1,800 (4 years ago) which they had quoted and I expected. Imagine my horror when they then quoted a further $4,000 in repairs and told me I basically owned an oil slick on wheels!

Yes, I concede... my power steering pump was leaking, but I explained to them it never leaked enough to warrant topping up between services (not what I consider a major leak). Yes, I also concede there were other minor leaks where the gearbox joins the motor... BUT.. Subaru in Canberra had never cleaned down the motor, and... come to think of it... neither had I... so the oil slick on wheels that I had been driving for six years had NEVER had her engine bay cleaned. I declined their offer to "do a direct debit once a week and pay the repairs off", and went to pick my poor old sad sack of a Subaru up. I looked around the lot when I did. It was like my Scooby was the oldest relic in a car hospital's newborn unit. No wonder they condemned her! I don't think they liked getting dirty hands :-(

My reaction was... and I did........ my feet walked. It took some time... 3 years 3 mechanics later... to find someone that I am really happy to have service all of our cars. It took 3 years for my condemned power steering pump to start losing fluid at a rate that I considered worth paying to have fixed (the engine bay was also clean enough to see that none of my oil leaks were major).. all prepared was I to have my power steering pump reconditioned... to have Russell from Subi Evolution at Brendale tell me it was just an O ring, and that really the old girl is in pretty good shape for a girl her age :-). He also did the major service on Scooby2 just recently timing belt AND waterpump for less than what Subaru charged me 4 years earlier.

Hope your new mechanic treats you right Mr T :-)
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  #18  
Unread 24th February 2013, 07:34 PM
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a bit of luck mr turbo the new mechanic is good and trust worthy.
im lucky my mechanic is my uncle, who recently started his own busines in town.

its great for me i get cost price parts and i know the work is getting done right!
The only bad thing is that because of his skills and trustworthiness there is usually a two week waiting list to get my car in there!
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  #19  
Unread 24th February 2013, 09:21 PM
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Some real horror stories here, not just MrT's. Hope it works out for you...
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  #20  
Unread 24th February 2013, 09:49 PM
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Unfortunately there are also mechanics that some trust and others have bad experiences with.
For example i had my car serviced at a local mechanic my parents have gone to and trusted for years. However on his service list he had fuel filter ticked as OK. A small while after that my car was running worse and worse, eventually being less torqey than Taza's 2.0L and thats when I knew something was seriously wrong.

I decided to check the fuel filter, and to my surprise when i took it out it was blacker than night and thick with sludge. It looked like it had never been changed. I replaced it and instant inprovement.

Not only had the mechanic said the fuel filter was OK, he never even looked at it in the first place (the plate to access the fuel pump was covered in dirt that would have been marked/removed had it been opened).
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