Question about Sydney dealers

hoadie

Forum Member
Joined
Jul 14, 2008
Messages
144
Location
Sydney, Australia
Hi guys, I'm currently pricing a Forester through a leasing company, however I'll have final say as to which dealer the car's purchased through and where I'll take it for service. Because of where I live and work, it's a much of a muchness where it comes from out of the following dealers - Denlo, Sydney City Subaru and Tynan. Does anyone have any stories, good bad or otherwise about these dealer? Happy for you to PM me if you don't want it on the forum for the world to see :)
 
I bought my Forry at Linfield & was very happy with both the price & the attitude of the salesman there.

I have had all of the services (accept one) done at Tom Kerr & have never had any problems. Also from what I can gather, they are a bit cheaper than some of the other Subaru "stealers".
Just remember that when it comes to booking your car in for a service, it pays to shop around.

Regards
Mr Turbo
 
I have all the major services and some repairs done at Tom Kerr also. I've only had one bad experience with them, but they admitted fault have have bent over backwards ever since.

Minor services I have done at ABC Tyrepower. They are very reasonably prices and have fantastic customer service.

I've now started to have minor repairs (CV's and the like) done with the NRMA MotorServe (Artarmon). I like the fixed price lump sum aspect they offer and the fact they dont hit you with extras...
 
That much :eek: Thats pretty good.

With 2 kids running around my legs, I hardly find the time to scratch myself let alone service my car :(

But, as I am now out of warranty, the saved cash can go towards more mods :woohoo:
 
That's the one that I'll be getting done at the end of this year. The big one (100k service) & something that my wallet is not exactly looking forward to.
Ah well, it's only money. :mad:

Regards
Mr Turbo
 
It seems SVM at Lindfield have been bought out- maybe by SA. The bloke I bought my car off (Paul) is no longer there. I know dealerships have a high turnover but this was a bit of surpirse.
 
Mine is out of warranty and I get it serviced at R&C Automotive in Wollongong. Ron and Chris are Subaru specialists, very knowledgeable and try to explain everything that needs doing or they have done.

My next is the biggie (100,000). It will also include the water pump as it's got a slight leak. I've had it for a while but R&C didn't think it was critical and suggested that I wait till the biggie as they would be pulling that section of the motor apart then.

I used to do my own services on my older cars and still do on the 87 Nissan (>400,000km) but I think I'm getting value (and knowledge and experience) for money at R&C.
 
I've only got 3 months left on my lease and can't wait for it to be over. The leasing company is one of the most incompetent companies I've ever had the misfortune of dealing with.

As for Subaru I've had to use Denlo as the leasing company insists on only dealer servicing. Denlo do the job, that's about as a good as I can say about them. Any specific problems or details they don't listen and IMO don't care. That's not very different from any dealer in my experience unfortunately. I now know 2 senior people working at Denlo but that's not going to do me any good now with only 1 service left before I'm free.
 
I went to Tom Kerr today and the salesman was really friendly & helpful. Took a manual XT for a spin, was really impressed with the torque it has. The X I drove a few weeks ago at another dealer was good, but this was brilliant!
 
I puchased my Subaru from Penrith, those guys bent over backwards to help me get my car with a few added extra's for free, was very pleased with there sales team.

I get my car serviced at Tom Kerr as its closer to work, they come and pick the car up and drop it off which is always nice. Never had and issues with them at all.
 
My Mum bought her Outback and gets all the work done at Tom Kerr.....she's never had a problem in 3 years (touch wood).

I usually purchase parts and have major servicing done at Scuderia Veloce in Lindfield. A mate of mine with a rex also goes to them. I haven't heard any negative comments regarding either of these dealers.
 
Tom Kerr service

Just had the 06 Outback in for 47k service
Fixed price over the phone of $320.
the desk worker rang up and advised that we needed to
. run some injector cleaner through the system $45
. drop the steering oil out and replace and run a treatment through it $160
. remove and clean the pollen filter $88

Nice little add on.
I said dont worry about it.
is this the norm or are these guys having a go.
When I was a mechanic the power steering was done around the 70k mark
How hard is the pollen filter to get to.
any comments
cheers
 
Yeah, I was asked about the power steering and pollen filter when I had my Forester in with them.

I passed on the power steering and by the time I explained to them the procedure about how to remove the glove box to access the pollen filter tray and then how you go about taking it out and cleaning it... They understood quite clearly that I knew what I was doing and that to ask $80 plus gst was taking the p!sh.

Take the pollen filter out and get your vacuum cleaner on low setting and run it over the filter. Rinse it then under cold running water and allow to dry.

While you are waiting for it to dry, get the narrow nozzle and vacuum where the tray would go back into.

Done.
 
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